Customer Agreement

This document includes: Disclaimer, Terms & Conditions, Privacy Policy and all other agreements for clients of Patient Therapies LLC.

 

Disclaimer

All readers and clients are directed to discuss their desire to make dietary change with their medical provider prior to engaging in nutrition consultation. Therefore, this website is not intended to replace medical advice. Patient Therapies LLC does not diagnose, treat or cure any diseases. The material contained in this website is presented as information only and should not be construed as medical advice, diagnosis or treatment. Do not disregard professional medical advice, delay seeking medical advice nor discontinue medical treatment because of something you have read or accessed through this site.

 

​

Terms & Conditions

This website is owned and operated by Patient Therapies, LLC. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors health coaching & nutrition information. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

 

In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

Patient Therapies LLC provides nutrition coaching. Clients are responsible for notifying Patient Therapies LLC of any food allergies, sensitivities and intolerances. The client bears responsibility for notifying Patient Therapies LLC of any restrictions that will impact their program, including medical, physical, psychological, and also including cultural and religious considerations. 

Every person is unique and therefore responses to dietary change will vary widely. Patient Therapies LLC will not be held liable, under any circumstance, for the results. By purchasing these products, the client accepts responsibility for their use of the materials. Patient Therapies LLC presents all information with the understanding that knowledge regarding food is dynamic and ever changing and reserves the right to update and change their information accordingly.

 

​

Cookies Policy

Cookies are used to track customer use of this site. By using our website, https://www.patienttherapies.com, you agree to the use of cookies.

​
 

Return & Refund Policy

Patient Therapies LLC provides health and nutrition coaching. We do not provide refunds on coaching services. Any prepaid sessions that have not been used may be reimbursed at the discretion of Patient Therapies LLC. Patient Therapies LLC does not discriminate and provides services to all parties interested, according to the terms and conditions outlined above. Patient Therapies LLC reserves the right to decline services for any reason and at any time. When we receive a valid warranty claim for a physical product purchased from us, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund upon the prompt return of the product to us. We will pay for shipment of repaired or replaced products to customer and customer will be responsible for return shipment of the product to us.

 

For any undamaged physical product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. In addition, please note the following: (i) Products can be returned only in the country in which they were originally purchased; and (ii) the following products are not eligible for return: Fullscript supplements.

 

​

Supplement Purchases

Patient Therapies, LLC, is partnered with Fullscript to provide vitamins and supplement products. Fullscript is responsible for the payment processing, products and return policies. By purchasing products from Fullscript, you acknowledge that you must coordinate returns and product issues with them. 

 

​

Purchases Terms

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process. The prices we charge for using our services / for our products are set by Patient Therapies LLC. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. 

​

​

Liability & Arbitration

You agree to indemnify and hold Rose Patient harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of this website or any of the services offered on this website. To the maximum extent permitted by applicable law, in no event shall Rose Patient be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service. To the maximum extent permitted by applicable law, Rose Patient assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

 

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

 

Any legal disputes will be required to be resolved under arbitration in the Oakland County District Courts in Michigan. The client, by acknowledging these terms and conditions, has waived their right to a trial.  All matters of legal dispute will be settled in an arbitration process. Awards will not to exceed the amount paid for services rendered, or the value of products purchased. There is no additional compensation allowed, only reimbursement for products and services provided. All clients of Patient Therapies LLC agree to these conditions. 

Patient Therapies LLC will not be held liable for any harm or damages incurred by the client. All clients have been informed of the need to consult a physician prior to obtaining services through Patient Therapies LLC, in order to have the appropriate medical clearances, as outlined above, and on the website: www.patienttherapies.com. 

 

​

Privacy Policy

Patient Therapies LLC will first ask for your consent before collecting your information. Patient Therapies LLC values yours trust and does not sell information to third parties. By submitting your email address and other personal information, you are consenting to allow Patient Therapies LLC to use of this data for communication and nutritional assessment purposes.

This website is hosted by Wix, and they are GDPR compliant. 

​

Uploading information

Patient Therapies LLC does not sell your information to anyone for any reason. When participating on the member forum, you recognize and agree that by uploading any content (including, but not limited to designs, images, animations, videos, audio files, fonts, logos, illustrations, compositions, artworks, interfaces, text and literary works) through any means to the website, you confirm that you own all the relevant rights or received the appropriate license to upload/transfer/send the content. You agree and consent that the uploaded/transferred content may be publicly displayed at the website.

 

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment

 

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

 

​

Customer support

Customer support is available: email to rose@patienttherapies.com. 

Phone: 248-390-3494

Address: 23828 Harvest Dr., Novi, MI 48375

 

Opting out

Promotional materials

You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time.

​

If at any time you wish to opt out of our communications, you can easily do so by sending an email to rose@patienttherapies.com with the subject “Unsubscribe”. By doing so, any member privileges you have to this site will also be discontinued. Your user information will no longer be publicly visible.

 

This Customer Agreement for Patient Therapies LLC has been updated on 01/01/2024